Privacy Policy
Introduction
This Privacy Policy explains how So Happy Design collects, uses, and safeguards information when you visit our website. We believe transparency is a form of respect, and this document is our commitment to being clear with you about data — what we gather, why we gather it, and how it is handled.
By continuing to use this website, you are indicating that you have read this Policy and are comfortable with how we operate. If you are not, we encourage you not to use the site and to reach out to us with any concerns.
A Few Terms Worth Defining
Some words in this Policy carry specific meaning throughout. Here is what we mean when we use them:
"So Happy Design," "the Studio," "we," "us," or "our" refers to So Happy Design, the creative studio behind this website.
"Website" or "Site" means the web presence operated by So Happy Design at sohappydesign.co, including any pages, subdomains, or associated digital touchpoints.
"You" or "Visitor" refers to any person or entity who accesses or browses the Website, regardless of the reason for doing so.
"Personal Information" means any data that could reasonably be used to identify you as an individual — your name, email address, phone number, or similar details.
"Usage Data" refers to the technical information automatically generated by your interaction with our Website, such as your IP address, browser type, pages visited, and time spent on each page.
"Cookies" are small data files stored on your device by a website, used to remember preferences or track browsing behavior across sessions.
"Service Providers" are third-party companies or individuals we engage to support the operation of our Website or business — such as analytics tools, email platforms, or hosting services.
What We Collect and Why
Information You Give Us Directly
When you reach out through a contact form, submit a project inquiry, or sign up for any communications we offer, you may provide us with:
Your name
Your email address
Your phone number (if you include it)
Any details about your project or business that you choose to share
We collect this information solely to respond to you, discuss potential work, or keep you informed about things we think you would genuinely find interesting. We do not sell this information to anyone. Ever.
Information Collected Automatically
When you browse this Website, certain technical data is gathered automatically. This is standard practice for any website and is used to understand how visitors interact with our pages so we can improve the experience. This may include:
Your device’s IP address
Browser type and version
The pages you visited and the order in which you visited them
The date and time of your visit
How long you spent on each page
Device identifiers and operating system information
If you visit on a mobile device, we may also collect mobile-specific data such as your device type, mobile browser, and unique device identifiers.
Cookies and Tracking Technologies
Like most websites, ours uses cookies and related technologies to function properly and to understand how it is being used. We want to be straightforward about this.
Cookies are small files placed on your device. You can configure your browser to refuse cookies or to alert you before accepting them. Be aware that some parts of the site may not function as intended without them.
We use cookies for three primary purposes:
Essential Cookies
These are session-based cookies that exist only while your browser is open. They are required for the site to function at all — handling authentication and preventing unauthorized access. Without them, certain features simply cannot be delivered.
Preference Cookies
These persistent cookies remember choices you make on the site, such as language settings or previously entered information. They exist to save you time and make your experience feel more tailored on return visits.
Analytics Cookies
These persistent cookies help us understand which content resonates, which pages are visited most, and how people navigate the site. This data is aggregated and anonymous — we are looking at patterns, not individuals.
You can learn more about managing cookies through your specific browser’s help documentation. Adjusting your cookie settings is entirely your right and within your control.
How We Use What We Collect
How We Use What We Collect
The information we gather is used for a limited set of purposes, all of which relate to running a small, honest creative business:
To respond to your inquiries and manage project discussions
To improve and maintain the Website based on how it is actually being used
To send you relevant updates, project news, or studio announcements — only if you have opted in
To fulfill any contractual obligations that arise when we work together
To analyze trends and improve how we communicate and present our work
To comply with applicable legal requirements
We do not use your information for automated decision-making or profiling. We are a design studio, not a data company.
Who Else Sees Your Information
We are selective about who handles data associated with this Website. We may share information in the following limited circumstances:
With trusted Service Providers who help us operate the site (hosting, analytics, email) — all of whom are contractually required to handle data responsibly and only for the purposes we specify.
In the event of a business transfer — if So Happy Design is ever acquired, merged, or restructured, your data may transfer as part of that process. We would notify you in advance.
When required by law — if a court order, regulatory authority, or law enforcement request compels us to disclose information, we will comply and, where legally permitted, notify you.
To protect rights or safety — we may disclose information if we believe it is necessary to prevent harm, investigate misconduct, or defend our legal rights.
With your explicit consent — for any purpose not described here, we will ask first.
We do not sell, rent, or trade your personal information to third parties for marketing purposes. That is not who we are.
How Long We Keep Your Information
We retain personal information only for as long as it is genuinely needed. For most inquiries that do not lead to a project, this means a reasonable window of time after our last communication. For clients we have worked with, we may retain contact and project records longer for accounting and legal purposes.
Usage and analytics data is generally kept for a shorter period and is used in aggregate form to understand site performance. When data is no longer needed, we delete it or anonymize it.
Your Rights Over Your Information
You have meaningful control over the personal information you share with us. At any time, you may:
Ask to see what personal information we hold about you
Request corrections to inaccurate or outdated information
Ask us to delete your information, subject to any legal obligations that require us to keep it
Withdraw consent for communications you have previously opted into
To exercise any of these rights, simply contact us at the details below. We will respond promptly and without fuss.
International Data Considerations
So Happy Design operates from a single location, but the nature of the internet means your data may be processed or stored on servers located in different countries. Where this occurs, we take steps to ensure appropriate safeguards are in place consistent with the protections described in this Policy.
By using this Website, you acknowledge and accept that your information may be handled in this way.
How We Protect Your Information
We take the security of your personal information seriously. We use reasonable technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction.
That said, no system connected to the internet can be guaranteed to be completely secure. We cannot make absolute promises about the security of data in transit or storage, and we encourage you to be thoughtful about what information you share online, with us or anyone.
Children and This Website
This Website is not directed at anyone under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has submitted personal information to us, please contact us immediately and we will take steps to remove it from our records.
External Links
This Website is not directed at anyone under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has submitted personal information to us, please contact us immediately and we will take steps to remove it from our records.
When This Policy Changes
We will update this Policy from time to time as our practices evolve or as legal requirements shift. When we do, the effective date at the top of this page will reflect the most recent revision.
For meaningful changes, we will make a reasonable effort to notify you — either through a notice on the Website or by email if we have your address. Your continued use of the site after any update means you accept the revised Policy.
Questions? Talk to Us
We will update this Policy from time to time as our practices evolve or as legal requirements shift. When we do, the effective date at the top of this page will reflect the most recent revision.
For meaningful changes, we will make a reasonable effort to notify you — either through a notice on the Website or by email if we have your address. Your continued use of the site after any update means you accept the revised Policy.
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